AI Development & OpenAI Integration
Make AI a practical part of your website and business processes. TWS Amsterdam builds tailored solutions using the OpenAI API.
From an assistant that answers questions about your services to processing enquiries and searching business documents, we start with a specific task that takes up your time. We then build a solution around your existing website, application or way of working.
What can we build for you?
Website assistants and customer support
Help visitors find information about your products and services, answer common questions and prepare their enquiry. We can connect an assistant to selected information and provide a clear route to personal support.
Search across your own documents
Make manuals, product information and internal knowledge easier to access. Document search can help an assistant retrieve relevant passages and provide source references, allowing staff to check the original information.
Content and document support
Draft replies to enquiries, summarise documents or turn unstructured text into useful data. Dutch and English content support can also be included, with staff review before material is published or sent.
Workflow automation and integrations
Connect AI to your existing PHP application, forms, database or CRM. Examples include categorising enquiries, preparing follow-up steps and retrieving information through clearly defined functions. We agree which actions can run automatically and where human approval is needed.
Built around your existing website
You do not need to start again. We can add OpenAI functionality to existing websites and web applications. API connections run on the server, with API keys kept out of the browser and access permissions suited to the application.
From first idea to everyday use
- Choose a clear task. We discuss your process, available information and the result you want.
- Build a working prototype. We test the approach with representative examples before extending the application.
- Integrate and improve. We connect the solution to your systems and refine its responses, usage and costs.
We discuss what data is shared, who has access, how long information is retained and what checks are needed. AI responses can contain mistakes, so we design appropriate review steps and a way to hand over to a member of staff.
Costs and ongoing support
Development and support are scoped around your project. API usage and any hosting involve additional costs, depending on the features selected and how much they are used. We discuss the expected scope and options to limit usage before you start.
Explore the capabilities in the official documentation: OpenAI tools and integrations and document search.
Which task would you like to make easier?
Tell us what you want to achieve. Together we can find a practical starting point for your AI project.